I have never seen such poor customer service in my life as I have seen with this bank. The employees are rude and heartless and can't get their stories straight. I would never recommend this bank to anyone. I wouldn't even give them one star.
I've been a customer for 4 months and am very pleased with their service. They are very helpful and patient with my slowness on doing my bills on line. There are many opportunities to save with low interest loans and such. I also appreciate their security with our information. This bank is all about helping the customer save money.
I have been a member for years and they are always there to help me when I have questions. They are always friendly and inviting and I always have a nice experience when I go there!
Thank you.
They also recalled a valid payment made to a credit card the day after it was posted, and charged me an overdraft fee based on a 'hold' they put on my available funds the next day, even though my account never went below 0.
No more customer service
First financial deposited a check they previoiusly told me was invalid, causing me an overdraft fee. Their customer service was terrible and they refused to correct their error and reverse the fee.
Stay away!!!
First Financial Federal Credit Union is a US Atm based in Toms River, New Jersey. First Financial Federal Credit Union is located at 1360 U.S. 9, Toms River, NJ 08755, USA.
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