Decent prices but without Halloween decorations out, one can tell it's a matter of time before this location is on the chopping block to be closed as well.
These people should be embarrassed to open their doors in the morning. I tried to return a one week old pair of shoes that the stitching had come out of and customer service absolutely refused to give my money back. The reason? "They have been worn sir". I explained that "of course they have been worn, here is the receipt, you can see that they are only a week old". I insisted on seeing a manager. In due course two managers arrive, each was looking at the other because neither knew what to do. I was still refused a refund. Keep in mind, Walmart would have returned my money with a smile on their face. We eventually agreed that I would exchange the defective shoes for a new pair provided that I joined the Kmart shopping club. So there I was filling out forms just to get another pair of shoes. I felt very manhandled at this juncture and left this store very unhappy. Within a month the second pair of shoes fell apart and I had thrown them away. This was a horrible shopping experience and I will never again go to the toms River Kmart with it's rude customer service personnel and it's cowering managers. Sad to say, the sooner that place closes, the happier I will be.
The store Is good but when it comes to shoe shopping I wasn't to happy because I feel like they could have a better selection but in a summary its a great store
Next to how busy they used to be in the 70's, 80's and 90's, there's usually no more than a half a dozen people in the store at a time. The store is clean but as items are sold, they aren't being restocked.
Layaway great. You can pay layaway at registers infront instead of waiting in back for a associate.
Its always empty. Not enough choices of products. LOW staff. Not the cleanest. Surprisingly the prices are a bit high for what they offer. Better off going to Big lots or Wal-Mart.
Kmart is a US Department Store based in Toms River, New Jersey. Kmart is located at 213 New Jersey Highway 37 East, Toms River, NJ 08753, USA.
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