She was almost done with my nails when all of a sudden, a customer came in...must have been one of her regulars. She proceeded to have an in-depth conversation with her, ignoring what was going on with my nails. I had to tell her to cease her conversation until she was done with my nails. She looked at me like I had 4 heads. In all, my nails looked horrible and before leaving, I told them that I wouldn’t be back and deliberately left off the tip.
Like I said, I never had such a disgraceful and inexcusable experience in my whole life.
She proceeded to do my manicure, and during all of this, she was more concerned with the texts she was receiving than what she was doing with my nails. At one point, I had asked her to cut my nails...she argued with me as to why I would want to cut my nails...REALLY??? Whatever happened to "the customer is always right"...I mean seriously. They're MY nails. Geez.
My guess is you went into this place with a nasty attitude already and expecting to have a bad experience. I come here every now and then because they are local and I've never experienced ANYTHING even remotely like this. They are polite and they do a good job.
Please DO NOT go to this place. Boycott, boycott, boycott!!! If you're looking for a local place to get great service, try TNT Nails which is only minutes down the road on Route 37E (you don't even have to take a U-turn). Wonderful people who do terrific work. It'll be worth it!
My first impression of the place was the owner, who is seated at the front table...she asked me what I wanted and I told her. She asked me to pick out a color and then asked me to take a seat at her table. As she was instructing me what to do, she did this without even lifting her head up to make eye contact with me...I guess what she was texting was too important to give a potentially regular customer a glance.
Not model nails anymore..all i did was show them a picture on my phone and they did them perfect! Very happy!
Are you kidding Leah? TNT?? They are legit the worst place EVER!! Please no one take her advise and go there!!!!!
I have been to many salons and have had good and bad experiences. I must say though, I have never had such a BAD experience where it has forced me to write a review about the place.
Model Nails And Spa is a US Hair Care Studio based in Toms River, New Jersey. Model Nails And Spa is located at 1311 Rte 37 W, Toms River, NJ 08755, USA.
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