Great service by Abraham and Angie. Gad to ship multiple boxes Criss country, very breakable and valuable, including china. Did s great job packing and a lot if istudncr while so double checked everything. Highly recommend,
Questioned why the online calculator had a different quote than the amount they charged and they called us back to come get the package we already paid for and they accepted, saying they were not going to be shipping it. Normally I would fight it but chose not to. I will not be taking anything further to them and I will definitely be telling everyone I know how rude the person was who dealt with...I am even going to call head office and file a complaint with this franchise... worst customer experience ever. Apparently you can't ask about their rates...
I would not go back to ship anything. They take you items into a back room to box them up and for some reason they are inconveinenced by you verifying that everything is in the box. Last time I trusted the person to package the box and my mom did not receive an important part of her nebulizer that she needs for her breathing. Of course I never saw it go in the box so I can only assume it didn't.
A big thank you to Matthew at the Hooper Ave. store for going above and beyond. His professionalism was perfect! I love how he treats everyone who walks into the store.
There was one employee working tonight and he was very busy. He remained friendly, personable and helpful despite the fact that he was helping 2-3 customers at a time, some of which were using multiple services.
The Ups Store is a US Finance company based in Toms River, New Jersey. The Ups Store is located at 1358 Hooper Ave, Ste D6, Toms River, NJ 08753, USA.
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