Great dealer. Competitive prices. They deliver what they promise. Ask for Jim.. in sales. Just purchased my 3rd Kawasaki jet ski from him.
I am very disappointed and dissatisfied with this dealership on Rt. 37 in Toms River. I found out by coincidence that there was a recall on the flame arrestor on my jet ski and explained to this dealership that I did not have any way of transporting it to them. This is a SERIOUS RECALL to prevent FIRE! I also explained that I called the manufacturer who was willing to pay for the total repair, their time, any fees, surcharges, ramp fees, towing fees etc. I was told by this dealership that I needed a log number and the persons name who issued it. Initially they said they would help once they verified that the manufacturer was paying for it. I gave them everything they asked for yet they never called me back and after having the manufacturer call them a second time I found that they refused to come and get the ski, they refused to fix it on the lift at my dock, they refused to send someone here to get it. I was also told that part of the problem is that the Manufacturer has yet to pay them...., really not my problem and how unprofessional!. Dealing with them has been like pulling teeth, I do not feel there is any effort on their part, I kept asking for the manager yet no one seemed to want me to speak with him, they went back on their word and never bothered to call me back. The recall is NO FAULT of mine; I am just trying to NOT CATCH ON FIRE while driving my jet ski. Seems like no one at Toms River, Rt 37 could care less. I would not recommend them, nor will I ever buy a watercraft from them. Terrible service, not accountable for their own errors, and they don't care if you GO UP IN FLAMES. Perhaps if they let me speak to the manager, it would help, but he never called me back either!!!
The people are very nice and they always have good service
Just purchased a 2017 Kawasaki Ninja 650 from these guys. Great people to deal with. Great Price! See Jimmy for the best deal. I would definitely buy from this establishment again without a second thought! Thanks to everyone! I'm very happy!
I rarely write reviews, but my experience was above non other. They accepted my request to do an oil change on the same day telling me I would need to hang out for about 1.5 hours. When I arrived I asked if they could take a look at a few others things. When I returned they told me they were not able to take care of of the little things I asked for, no problem since I came to them last minute. I was on my off the property when they caught up with me saying the made a mistake and also did not do the oil change. They were very apologetic and changed the oil in less than 20 min and took care of the few little things I asked for. They must of stopped all other scheduled work and had everyone working on my jet ski. Honest mistake but they went above and beyond to make things right including a discount on the labor. I drive 1.5 hours to get my jet ski serviced by these guys for there great service department and knowledgeable staff. I'll drive 6 hours if I had to after this.
Toms River Marine Motorsports is a US Car Repair based in Toms River, New Jersey. Toms River Marine Motorsports is located at 3117 NJ-37, Toms River, NJ 08753, USA.
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